FAQ's
1️⃣ Do you offer free shipping?
✅ Yes! We offer FREE shipping across Saudi Arabia and the UAE — with no minimum spend required.
Just shop, relax, and enjoy effortless delivery.
2️⃣ What is the estimated delivery time?
We aim to deliver your order within 1–4 business days, depending on your location.
Fast, reliable, and always on time — that’s our promise.
3️⃣ Is Cash on Delivery (COD) available?
💵 Absolutely! COD is available throughout both UAE and KSA — because convenience should arrive right at your door.
4️⃣ Can I return or exchange an item?
Yes! You have 7 days from the delivery date to return or exchange an item.
Just make sure it’s unused, in its original packaging, and in the same condition you received it.
🔁 See our full [Return & Refund Policy] for more details.
5️⃣ How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email or SMS so you can monitor your delivery in real time.
6️⃣ What if I receive a damaged or incorrect item?
No worries — we’ve got you covered!
If your order arrives damaged, defective, or incorrect, simply contact us right away.
We’ll arrange a free replacement or a full refund, whichever you prefer.
7️⃣ Do you ship internationally?
🌍 Not yet!
We currently deliver only within the UAE and Saudi Arabia — but stay tuned, international shipping is coming soon!
8️⃣ How can I contact customer support?
We’re always here to help 💬
📧 Email: zybercartofficial@gmail.com
Or use the contact form on our website — we respond quickly!
9️⃣ Are your products authentic and high-quality?
💯 Yes — 100% genuine.
We only offer authentic, premium-quality products sourced from trusted suppliers.
Quality and satisfaction are guaranteed at ZyberCart.
🔟 Can I modify or cancel my order after placing it?
If your order hasn’t shipped yet, we’ll do our best to assist you.
📧 Just email us at zybercartofficial@gmail.com as soon as possible.
💬 Still Have Questions?
We’re always ready to help!